Getting started guide
The steps to launch Lyso on your brand, in order, and answers to the questions we hear most.
Step by step
Join the waitlist
Leave your email and your business type. We’ll email you when your spot is ready, with your access link.
Tell us which networks you use: we open first to profiles Lyso already connects to.
Connect your site and networks
Enter your website address, then connect Facebook and Instagram. Lyso publishes nothing at this stage.
Use the account that manages your Facebook page, or the Instagram connection fails.
Review your brand twin
Lyso shows your tone, offers, audience, colours and logo. Correct it in plain words.
Write down what you never say: it’s the most useful correction.
Link WhatsApp
Add your number to receive proposals and reply in one word.
Choose the pace: every proposal, or one grouped message a day.
Approve your first week
It lands on WhatsApp. Reply yes, no, or correct it. Lyso schedules what you approve.
Correct rather than refuse: Lyso learns faster.
Set autonomy and credits
Pick your autonomy level per content type, and your overage cap (€0 by default).
Stay on “always approve” for the first month.
Invite your team
Add members with a role, or a Lyso expert if you want a human eye.
The approver role is enough for a partner who only wants to sign off.
Read your first report
At month end, Lyso ties your content to your leads and sales, and suggests what to adjust.
Reply to the report on WhatsApp: your notes steer the next month.
Common questions
Getting started
How long does it take to start?
Under 15 minutes. Lyso reads your site and posts while you review, and your first week arrives the same day.
Do I need professional photos?
No. Phone photos are enough: Lyso retouches and reframes them, at no credit cost.
Which networks are supported?
Instagram, Facebook and Google Business at launch. More networks will follow based on what early clients need.
Content and approval
Does Lyso publish without asking me?
Not by default. Every piece waits for your approval. Offers, prices and your cloned voice always need your approval, whatever your autonomy level.
What if I don’t reply?
Depending on your autonomy level, the piece is kept on hold, followed up or published. Silence never counts as approval for sensitive content.
Does Lyso reply to comments?
Yes, in your tone. It replies alone to safe cases, drafts a reply for the rest, and alerts you on WhatsApp about complaints.
Credits and billing
What uses credits?
Costly creations: generated visuals, motion, voice-over. Copy, publishing, retouching your photos and the report are included.
What happens when I run out?
Lyso warns you at 80% and 100%. Then you choose: a pack, overage under your cap, or next month.
Can I change plans?
Yes, any time. No commitment, cancel in one click.
Data and security
Where is my data?
In France, with Scaleway. It’s never used to train the service for another client.
Does Lyso copy my contact list?
No. For newsletters, Lyso reads your lists and counts in your email tool, not your contacts’ records.
Who sees what in my account?
Every member has a role, and every action is logged under their name. You remove access in one click.
A question that isn’t here?
Join the waitlist and ask it in the form: we’ll answer with your access.
Join the waitlist